Email Support
Your first port of call for non urgent questions.Emails are usually picked up daily at the end of the day and replied to by the next working day. Remember to include details of-Operating System eg Windows 95,98, ME,NT,2000,XP Home or XP Pro for example.Also its sometimes important to give the manufacturer and the model of the pc.
Please be clear as possible when describing your problem as this will enable me to answer your question faster and better, click here to email me sphiwam@yahoo.co.uk
Telephone Support
This is the fastest method of getting support,if you are unable to contact me on 07903050720 then please leave a message with your name phone number and brief summary of the problem, I will get the message at some point during the day, and as soon as possible I will ring you back, the phone is never intentionally switched off and is on 24 hours a day 7 days a week (sometimes I will leave my phone behind if I go out on the weekend but I always check my messages at the end of the day).
Instant online support
This service is available via Yahoo Messenger , it allows you to see when my computer is online and if I am available you can talk to me in real time. This service is best suited to minor questions that are not critical, so if you see me online then you will be able to ask me questions or tips on how to use your computer. To download Yahoo Messenger click here http://messenger.yahoo.com